Benefits of Using a Workflow Management System

A workflow management system is a solution to manage business processes end-to-end. It provides automation of business processes and visibility of task statuses, and support tools that help employees navigate the entire process. When properly implemented, a workflow management system improves the speed and quality of work, imposes accountability, and increases productivity.

A workflow software can allow you to assign individual tasks with their associated due dates to different people, track progress toward the time of completion, and also send emails to ensure that all the involved individuals are aware of the tasks they are assigned. It can also help reduce the chance of miscommunication through allowing teams and individuals to share their comments on ongoing processes. It also gives you a clear view of request status and bottlenecks, and reduces redundant work by allowing managers to determine areas where work could be made easier.

The ideal workflow tool must provide different visualisation options for each stage of the process. It should also be able to automate repetitive tasks and provide detailed reports on the performance metrics of the entire workflow. It should also allow users to assign tasks to different people and inform them of their duties, and notify them about upcoming deadlines. It should also be compatible with various workflow patterns, like sequential, parallel, conditional and loop so that you can select the one that works ideal for your organization.

A good workflow application should be cloud-based as it allows for easy integration with other applications and offers greater security and access control. It should also be mobile-friendly since employees who travel frequently lose connectivity, and are not able to use their existing workflow software.

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